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A recording is finalised shortly after the call ends — which is why call.completed usually has no recording URL. Subscribe to this event to get the file.

Fields

A recording contains both sides of the conversation in one file.

Using it

If you archive call audio, wait for this event rather than trying to fetch a recording as soon as call.completed arrives. The two events arrive separately and call.completed usually comes first, so key your record on call.id and fill the audio in when this one lands.