FAQ
Find answers to common questions and troubleshooting tips for Qall Voice AI.General
What is Qall Voice AI?
What is Qall Voice AI?
An open-source, AI-powered voice assistant platform for handling customer calls.
Who can use Qall?
Who can use Qall?
Startups, enterprises, developers, and anyone needing advanced voice automation.
Setup & Installation
I get a database connection error
I get a database connection error
Check your
DATABASE_URL and ensure PostgreSQL is running and accessible.The app can't find my API keys
The app can't find my API keys
Make sure your
.env file is present, filled out, and loaded by your process manager or deployment platform.How do I enable audio denoising?
How do I enable audio denoising?
Run:Then set:in your
.env.Usage
How do I add a new assistant?
How do I add a new assistant?
Use the web dashboard or POST to
/api/assistants with the required fields.Where can I find call recordings and transcripts?
Where can I find call recordings and transcripts?
In the dashboard under call history, or in your S3 bucket if configured.
How do I reset my password?
How do I reset my password?
Use the password reset link on the login page or contact your admin.
Deployment
How do I deploy to production?
How do I deploy to production?
See the Deployment guide for Docker, Railway, and manual options.
How do I set environment variables in Railway or Docker?
How do I set environment variables in Railway or Docker?
Use the platform’s dashboard or the
--env-file option for Docker.Troubleshooting
I see a parsing error in the docs
I see a parsing error in the docs
Check for unclosed tags or invalid syntax in your MDX files.
The app crashes on startup
The app crashes on startup
Check logs for missing dependencies, invalid config, or port conflicts.
Still stuck? Open an issue on GitHub: https://github.com/qall-io/issues