Pause Campaign - Qall Voice AI Docs

Pauses a running campaign. The scheduler will stop initiating new calls, but any active calls will continue until they end naturally. The campaign can be resumed later with Start Campaign.

Path Parameters

Parameter	Type	Description
`id`	integer	The campaign ID.

Valid Status Transitions

From	To
`running`	`paused`

Response

Returns the full updated campaign object with status: "paused".

{
  "success": true,
  "data": {
    "id": 1,
    "organization_id": 1,
    "assistant_id": 5,
    "from_phone_number": "+15551234567",
    "name": "Q1 Customer Outreach",
    "status": "paused",
    "timezone": "America/New_York",
    "run_start_at_utc": "2025-01-15T14:00:00",
    "run_end_at_utc": null,
    "daily_window_start_local": "09:00",
    "daily_window_end_local": "17:00",
    "max_concurrent": 5,
    "min_interval_seconds": 10,
    "amd_enabled": true,
    "amd_options": {},
    "voicemail_drop_enabled": true,
    "voicemail_drop_media_uri": "sound:custom/vm-greeting",
    "consent_enabled": false,
    "consent_media_uri": null,
    "consent_timeout_seconds": 5,
    "settings": {},
    "created_at": "2025-01-10T14:30:00",
    "updated_at": "2025-01-16T09:20:00"
  }
}